Ordering & Shipping

 

Ordering Online

Ordering in our website is only available for small quantities and if you are interested in ordering large quantities send us an e-mail here and we will contact you. If you have any problems ordering online call us +1 (347) 349 5458 english and +34 647 47 3434 español or via skype: ibergenia.consulting anytime and we will help you complete your transaction online. 

 

Is your website secure?

Ibergenia's online store uses PayPal as method of payment. With this method your credit card information and personal information will be safe. If you don’t have a PayPal account send us an e-mail and we will find a solution.

 

Privacy & Security

Your privacy is very important to Ibergenia with that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet.

This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

 

• we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;

• we will not disclose your Personal Information to third parties unless you have authorized us to do so;

• we will take reasonable steps to protect the security of the Personal Information we collect from you.

Do you ship internationally?

Yes. We are selling and shipping worldwide. In the case of Agro-tect we sell and ship worldwide except for to the following countries: United States, Spain, Germany, Italy, France, United Kingdom, Tunisia, Argelia and Morocco. Our apologies for the inconvenience it may cause. The price for all international destinations will be different depending on the country.

For more information send us an e-mail .

 

Customs, Duties, and Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from www.ibergenia.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries may be subject to import taxes, customs duties and fees imposed by the destination country.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Should the shipment be detained by customs, it is completely out of Ibergenia''s control. It is the responsibility of the customer to liase with customs in their country should this occur.  

While Ibergenia will use all reasonable means to get each shipment to our international customers, there is strictly no refunds on International Orders that do not reach their destination.